While Google My Business replaces Google Places, one of the major points that has not changed is the requirement that Service Area Businesses (SAB) hide their address. Your business is classed as a SAB if:
- Your business is mobile
- You operate from home
- Your office is not staffed during your stated opening hours
The idea is Google do not want to show a location on Google Maps if you are not able to accept customers during your opening hours. They don’t want people travelling across town for a wasted journey.
Unfortunately the handy “Do not show my business address on my Maps” check box in Google Places has disappeared. Google now decides whether to show your address or not depending on the information you provide.
How To Hide Your Address On Your Google Local Page and Maps
A transcript and screenshots are below for those who prefer to read.
[showhide type=”transcript” more_text=”Click to Show Full Video Transcript” less_text=”Hide Video Transcript” hidden=”yes”]Hi, it’s Jan Kearney at My Local Business Online. This is a quick video to show you how to hide your business address on your Google My Business Local Business Page, which was Google Places. It’s a bit of a mouthful now!
First of all navigate to your Local Business page. You can do that either by going to Google Plus and selecting the My Business button here or go to google.co.uk/business and you can choose your business there.
Once you’ve arrived on this page, click on edit. Scroll to the address section where you can click the pencil to click edit again. What’s missing now, Google Places used to have a handy dandy tick box saying to hide your address on Maps. That wording has disappeared. Instead, it is now I deliver goods and services to customers at their location.
To hide your address on Google Maps and your Google Local page, make sure this check box is ticked. You’ll also see a check box to say that you serve customers at your business address. If you tick that box your address will show on Maps, so do not tick it if you require your address to be hidden.
Once you’ve ticked your box, click save and you’re all sorted. Do be aware that you may have to reverify your business if you make any changes to your address while you’re here. Not always, it does depend on the business. So, you may have to re-wait for the verification PIN postcard to arrive. So click save, you’re all done. It is that simple. I’ll speak to you soon.[/showhide]
1. Navigate to google.co.uk/business and choose your page
2. Click the red Edit button
3. Scroll to the address section and choose edit
4. Scroll down and tick “I deliver goods and services to my customers at their location”
5. Click the blue Save button
You’ll also notice the “I also serve customers at my business address” check box. This option will display your full address on Google Maps and your Google My Business Local Business Page. It should only be used if you have a staffed office during your stated opening hours and not for home based businesses.
Over to you…
Google can and often do remove businesses from Maps and delete Local Business Pages for breaching this guideline. Do you know a home based or service business that would find this info useful? Please help them out and share this article.
I’d love to hear your service or home business experiences with Google My Business – leave a comment below!Google My Business: How To Hide Your Address [Video] by Jan Kearney